How Org Charts Lie

Rob Cross, whom I met at the KM Forum a few months ago, has just released (through Harvard Business School Press) his new book, “The Hidden Power of Social Networks” (coauthored with Andrew Parker). You can download from the Harvard Business School Working Knowledge Newsletter an excerpt on why social network analysis reveals How Org Charts Lie.I think the book is excellent: well researched (unlike most books on ‘networking’) and full of useful ideas. It will likely motivate you to employ social network analysis in your own organization (which Rob and his coauthor Andrew Parker are happy to provide).